Please allow me to tell my sad story with Symbaloo! As you all know, I was passionate about them and I poured hours upon hours into developing educational webmixes on specific content. I was with them through their growing pains and there were many. I remember when they first had a Pro account and I was the first one to purchase one. It was a nightmare and my webmixes were separated, mixed, and put under a different name. At the time, Daniella who worked with them, kept trying to help me with the large amount of problems it caused. I was using it so frequently and with large groups of people, the situation was nightmarish. The problem was that they were a company who had no real understanding of the education world and their role in it. They needed educators for that purpose and I was glad to help. If only I had a crystal ball to see the future.
This screenshot was taken on 4/22/14 at 6:56 pm CST from the Symbaloo Website.
She felt bad so she ended up refunding my money but leaving my account active. It never worked correctly. However, I kept working with them. I took their courses and became a “PD Pro.” Symbaloo used my name and my frequent blogs and the many webmixes I created providing strong content to further their program. There were no “PD Pro” status “rules” then. However, somewhere along the line, I guess, they decided that they had the right to demand ongoing work from the people who were kind enough to learn their program to share it (and pay for that right).
So, one day my PD Pro account was locked. I had continued to provide professional development continuously but having no clue that I had to WORK for Symbaloo and report to them, a rule they apparently came up with but didn’t notify anyone of until after they locked accounts, I didn’t report my work. Anyone that knows me, know that I shared and shared and shared Symbaloo, even up until a few months ago.
So, bottom line is this….Symbaloo basically worked with me long enough to get a huge amount of webmixes that they still to this day have published at myweb4ed.symbaloo.com. My personal webmixes are all present, as well. Those are the ones that were separated with the fiasco of my first becoming a Symbaloo “Pro” user at my own cost. They have now removed my access to those webmixes, the webmixes that I created, published, and shared with others for the benefit of children and helping Symbaloo, as well.
To be fair, there was a period of 6 months when I did not provide professional development when my grandson (age 10) was listed for a heart transplant and his father, whom we care for, received an LVAD to keep him alive until he could be listed for a heart transplant. Symbaloo knew this was the situation but didn’t much care.
I am beyond frustrated and feel as if has taken something from me that was the result of my work and my work only.
Seriously, folks, it’s a great idea but they do not understand education and they have no qualms about taking your money for certifications and Pro accounts and then locking you out so you can’t access it by creating some arbitrary and ridiculous rules AFTER they have received your funds!
There’s a word for that…theft. MyWeb4Ed recommends finding another choice.